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AMg Aircond Servicing & House Solution

Privacy Policy

Last updated: 2026-05-27

This privacy policy explains how AMg Aircond Servicing & House Solution ("we", "us", "AMg Aircond") collects and uses your personal information when you contact us, request a quote, or use this website.

1. Who we are

AMg Aircond Servicing & House Solution is a sole-proprietor air conditioning contractor based at 3, Jln Tropicana Selatan, PJU 3, 47301 Petaling Jaya, Selangor, Malaysia. Contact: 012-716 4653 / info@aircondservicenearme.my.

2. What information we collect

  • Contact details — your name, phone, WhatsApp, email, and service address when you submit an enquiry or book a job.
  • Service details — descriptions of the aircond units in your home or office and the symptoms you're experiencing.
  • Photos — if you send us images of your unit, error codes, or job site via WhatsApp.
  • Site analytics — anonymous usage data (pages visited, device type) collected through standard web analytics tools, if enabled.

3. How we use it

  • To respond to your enquiry and quote your job
  • To schedule, plan, and complete the service work
  • To send appointment reminders and post-service follow-ups
  • To improve our service standards and respond to reviews

4. Who we share it with

We do not sell your information. We share data only with:

  • Parts suppliers, when ordering specific replacement parts for your unit
  • Condo or building management, when paperwork submission requires it
  • Payment processors and bank channels, when you settle your invoice
  • Authorities, where required by Malaysian law

5. How long we keep it

Quote and customer-record data is kept for up to 5 years for warranty, service-history, and tax purposes, then deleted.

6. Your rights

Under the Personal Data Protection Act 2010 (Malaysia), you may request access to or correction of your personal data, or ask us to delete it (subject to legal retention requirements). Contact us at info@aircondservicenearme.my to make a request.

7. Cookies

This website uses minimal cookies for analytics and form functionality. No third-party advertising cookies are set.

8. Changes

We may update this policy from time to time. The "last updated" date above will reflect any changes.

9. Contact

Questions about this policy: WhatsApp 012-716 4653 or email info@aircondservicenearme.my.